Pages Navigation Menu

il contenitore dell'informazione e della controinformazione

Disabled woman says Stansted Airport refused to offer her help because she ‘didn’t look ill’ | The Independent

Exclusive: Nathalie Allport-Grantham says an airport employee told her, ‘If you want someone to carry your bags, you have to pay £50’

A disabled passenger has branded Stansted Airport staff “disgusting” after she was denied assistance because she “didn’t look disabled”.

Nathalie Allport-Grantham, 23, was flying to Nice with Ryanair on 31 December when a member of staff refused her the assistance she had confirmed ahead of her flight.

She had requested the use of a wheelchair to help her to the gate, as well as assistance carrying her hand luggage onboard the aircraft.

But while she was assigned a wheelchair at check-in, she says it was later taken away from her by airport staff who then told her that she was “wasting their time” by asking for help.

​Allport-Grantham suffers from Ehlers-Danlos syndrome, a connective tissue disorder which causes chronic pain and joint dislocation, as well as Marfan syndrome and postural orthostatic tachycardia syndrome – a condition which affects the heart, and can cause dizziness and fainting when the patient is standing.

Although she uses a wheelchair part-time, all are invisible disabilities.

continua a leggere su Independent.co.uk cliccando il link sotto riportato

Sorgente: Disabled woman says Stansted Airport refused to offer her help because she ‘didn’t look ill’ | The Independent

Spread the love
  •  
  •   
  •   
  •   
  •   
  •  
  •  
468 ad
< >

Leave a Comment

Il tuo indirizzo email non sarà pubblicato. I campi obbligatori sono contrassegnati *

Adsense